Remote Assistance

  • Do you have a problem with your computer?
  • Is there an issue with your email?
  • Does your computer have a virus or spyware problem?
  • Are you having trouble with your settings?
  • Do you need help finding a lost file?
PC Support Download
Mac Support Download

As long as you have an internet connection, we can solve all these problems more without having to wait for an on-site visit from a technician.

Remote assistance is a service where we perform computer-to-computer diagnostics and repairs over a secure Internet connection, ensuring a fast, convenient and cost effective solution to your computer problems.

Remote Assistance is totally safe and secure – we can ONLY access your computer from our Network Operations Centre with your permission.